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Studies show that healthy organisational culture positively correlates with employee commitment, job satisfaction, retention and wellbeing (Habib et al., 2014; Wright & Davis, 2001; Wright & Bonett, 2002).

The culture is actively shaped by every single person in the workplace, but we know from research that it is within our leaders’ hands to set an example and maintain the process of building psychological safety and positive intra-team relationships (Schein, 1992).


The impact of our head vets, head nurses, practice managers, directors and other vet leaders on workplace culture cannot be overestimated.


The first step is to understand the current situation in your workplace
and your own level of EQ (self-perceived and assessed by your team):

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Managing a group of humans working under immense pressure isn't easy.

The good news is that it can become less challenging with the support of science and practical techniques enriching your leadership toolbox.

Enhancing and fully utilising EMOTIONAL INTELLIGENCE augments your interpersonal skills and helps you to become more empowered
to build strong social connections within your team
and set the foundation for the culture of safety in your workplace:

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"For star performance in all jobs, in every field, emotional competence is twice as important as purely cognitive abilities.

Organisations going through the greatest change are those who needs emotional intelligence the most."

Daniel Goleman

Working with emotional intelligence

"Psychological safety requires emotional intelligence on the part of the leader."

Laura Delizonna

Stanford University instructor, executive coach

Conflict is a natural part of our human nature.
As a leader, you need to handle various - often conflicting - expectations of your team members on a daily basis.

It is incredibly challenging to make fair judgements, remain impartial and protect others' dignity while staying true to your own values, as well as adhering to the business needs of your organisation. 

Managing conflicts - such as incivility or intra-team disagreements - can be severely draining to leader's mental wellbeing. 

Managing conflicts is an art - complex, subtle and difficult - that CAN be learnt.
You can choose to take part in the conflict mediation course led by Vet Gone Real or choose to hire Liv as an external mediator who can help you bring peace to your workplace.

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